VoIP technology carries a telephone signal over a data network and/or the Internet instead of traditional phone wiring. VoIP soon expanded into “Enterprise Voice”, which includes integrating voice with data in enterprise applications, such as CRM or ERP. Some of these telephony solutions have application programming interfaces (APIs) that allow extensive customization to enable deep integration with business processes.

We are in the unique position of having extensive experience with all aspects of telephony. We have experts with a powerful combination of skills in telephony implementation.

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What does this mean for your business?

  • Management of your entire phone system from your computer.
  • An intuitive user interface that eliminates costly service calls to move a user or reprogram a phone.
  • Transfer or make phone calls to your other offices or to traveling personnel without utilizing phone lines or incurring charges.
  • Handle incoming, outgoing, and transferring calls from an application on your computer.
  • Voicemail can be received and managed through email.
  • Calls are integrated seamlessly with your CRM, ERP, or other business software with click to dial, screen pop, and call history.
  • Interactive voice response (IVR) systems that are integrated with your business processes.

What are the benefits?

  • Reduce telephone costs by leveraging VoIP technology.
  • Eliminate phone charges between company locations.
  • Reduce maintenance costs by managing all users in all locations with a single web interface.
  • Distribute applications such as voice messaging across your network.
  • Improve productivity by integrating your phone system with your business processes.

Sangoma – Our Trusted Partner

When Caribbean Smarties N.V. decided to partner with a VoIP phone system provider, Sangoma was the obvious choice. They have a mix of cutting-edge devices that will fit any business needs.

Sangoma has solid options in regards to Unified Communications business phone systems. They have the feature-rich Switchvox Phone System and PBXact phone system that deliver an all-in-one solution for complex deployments.

Since Caribbean Smarties N.V. is a Sangoma Silver level Partner, you can have confidence that we can deliver and maintain any of the Sangoma business phone systems.

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Switchvox

Switchvox is a full-featured unified communications (UC) business phone system. An award-winning communications solution that appeals to both enterprise and small business, Caribbean Smarties can help you design and implement a Switchvox business phone system.